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Shipping Policies

  • Most orders Ship free to USA while our free shipping promotion is current .
  • Free Shipping promotion may end any time. Even when we offer free shipping we have to pay shipping fees to ship the orders.
  • In the event customer returns the order or cancells the order after it has already shipped all Shipping and handling fees we incuured to ship the order will be deducted from the refund.
  • The rates quoted above are only applicable to orders destined to the lower forty-eight United States.
  • Most continental United States orders are shipped via USPS/UPS Ground Service (3-5 business days shipping time).
  • We reserve the right to choose any shipping method (ie. FedEx, DHL, USPS) to get your order to your doorstep.
  • We reserve the right to limit quantities of items based on weight and shipping location.
  • Please note that if your package is returned by the shipper as "undeliverables," you are responsible for both the outgoing and incoming shipping charges, unless the mistake was our oversight or a wrong order was shipped.
    It is possible that your order may have items that are currently back ordered or out of stock, in such cases it is our policy to ship out comparable alternatives. We may notify you regarding such changes via e-mail or call you in reference to them.

    If you do not want any substitutes, kindly leave a note to that effect in your order instructions or once you receive our message you have 24 hours to let us know that the changes are not to your liking. If alternatives are not suitable, we can refund the missing items instead.


  • Shipments to Canada
    Our default shipping service is US Postal Service as this avoids brokerage fees that you may be charged should your order be shipped using FedEx or UPS. These charges can be significant and are not included in the shipping cost we charge. We recommend you view the Canada Border Services Agency page on ordering items from abroad as this contains valuable information: Canada Border Services Agency

Customer Call Center: (516) 808-8973
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